When Does An Adjuster Make The Decision To Call A Resource (Like You) To Service A Claim?

It’s at that moment that he or she opens the new file and reviews the details of that claim. As the adjuster reviews she is deciding that she’ll need a resource (such as a contractor or forensic engineer or accountant or nurse case manager, etc)

It’s at that very instant that you wish you could be standing right in front of her telling her about what your firm could do for her in this case and that you are ready and able to roll with it. But that moment doesn’t happen very often.

There is a way to be in the adjuster’s psyche at that moment that they decide they need you. We talk about this at our workshops that are designed to help service providers build stronger relationships with adjusters. Don’t miss an opportunity to attend the next one.

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About 11969560

Mr. Crosa is president of Peter J. Crosa & Co. an independent adjuster and private investigation firm since 1990 handling personal and commercial lines losses in Florida and Georgia. He is : • An Associate in Claims with the Insurance Institute of America • A member of the Society of Registered Professional Adjusters • President Elect, National Association of Independent Insurance Adjusters • Fellow, International Federation of Adjusting Associations • Fellow, Claims & Litigation Management Alliance • Board of Directors, IICRC & Chair, Insurance Industry Panel • Advisory Board, American Bio-Recovery Association • Advisory Board, Investigative Engineers Association • Board of Directors, Bon Secours St. Petersburg Health System • Editorial Advisory Board: Claims Magazine, CleanFax Magazine and C & R Magazine • Certified Insurance Instructor, States of FL, GA, NC, TX, OK & more • Risk Mgmt Task Force, CPL Insurance Co. • Interviewed in A.M. Best’s Review, Claims Magazine, Claims Management Magazine, & Professional Remodeler • Professional Member, National Speakers Association • Member, Society for Corporate Compliance & Ethics • Fluent in Spanish and English